Order Conditions

SHIPPING

we ship twice a week with austrian post. all shipment are registered

if you prefer shipping/collection with other couriers, please get in touch

there are extra-costs (customs, taxes) for shipments into non-EU-countries

more infos: http://ec.europa.eu/taxation_customs/index_en.htm


SHIPPINC COSTS

will be calculated at checkout based on the weight of all items ordered.


PAYMENT

paypal, bank-transfer (within the EU only), pickup at store

paypal: office@substance-store.com

bank account details:
account-name: SUBSTANCE RECORDSTORE OG
bank: BAWAG
IBAN: AT511400001910778869
BIC: BAWAATWW

(use IBAN and BIC for moneytransfers within the EU - EUROTRANSFER)

we do not accept bank cheques, postal money orders or international money orders.


extra insurance for expensiv records is possible - please get in touch before payment!


GRADING

VINYL

MINT (M)
perfect, a second hand record actually can't really be Mint...

NEAR MINT (NM)
like new, unplayed, no visible signs of wear

EXCELLENT (EX)
some tiny marks

VERY GOOD PLUS (VG+)
some signs of being played, light surface noise or hairlines, but no effects

VERY GOOD (VG)
some surface noise, light scratches, groove wear

GOOD (G)
plays without skipping, surface noise, some scratches

POOR (P)
vinyl is warped, or cracked, or worn. will not play without skipping or repeating


COVER

MINT (M)
new cvoer, will most likely not be used for second hand records

NEAR MINT (NM)
cover looks new, no real wear or damages, no cut-outs, no writing

ECXELLENT (EX)
light/surface cover wear

VERY GOOD PLUS (VG+)
cover has some cover wear, cut-out, light ringwear, little seamsplit, light corner-wear from storeage

VERY GOOD (VG)
looks good, but storeage wear, seam split, heavy cutout

POOR
water-damage, parts missing or damaged. you will most likely buy the record for the vinyl only...



BUYING VINYL

yes , we are alyways interested in buying collections! please send a list with infos to info@discaholic.com